Discover how Artificial Intelligence (AI) can transform Customer Relationship Management (CRM) in the tourism industry, creating unique and lasting experiences for guests. Antonio Maresca will take us on a journey through CRM tools of the past, present and future, highlighting how AI can anticipate guests’ needs and offer a personalised service.
Daniel Doppler, CEO of Quicktext, a company providing artificial intelligence and big data solutions to the hospitality industry in over 1600 hotels in 76 countries, will show us how the fourth generation of AI-powered chatbots, web content generation, retargeting tools, customer service solutions and business intelligence are revolutionising the industry. Don’t miss this opportunity to discover how AI is redefining the future of CRM with practical examples.
SPEAKERS
Shari Chudoba
Associazione Startup Turismo Community & Communication Manager
Antonio Maresca
Onspitality Digital Marketing Coach
Daniel Doppler
Quicktext CEO
